Factory Audits
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Factory Audits

What is a Factory Audit?

A Factory Audit or Factory Assessment (FA) evaluates the production capability and performance of a factory against proven quality principles. As such, the key criteria assessed are policies, procedures and records that would indicate the factory’s ability to deliver consistent quality management over time, rather than at one given time or only for certain products. Core areas and processes addressed by a factory assessment include: 

  1. Quality Management System
  2. Good Manufacturing Practice (Factory Environment Standards) 
  3. Product Control
  4. Process Control
  5. Personnel 

After the factory audit is completed, you will receive a summary report and a score card report that will include both an overall score and rating per section, highlighting key strengths and areas needing improvement. Our objective is to provide measurable results to both vendors and retailers as they work together for shared success.

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Personal Data

1. Client’s personal data are collected by Bureau Veritas Hong Kong Limited, having its registered office at 1/F, Pacific Trade Centre, 2 Kai Hing Road, Kowloon Bay, Kowloon, Hong Kong SAR, (“BV HK”) and are subject to computer processing in order to enable Company to provide the Services. When requesting the Services, Client has been asked and has given express consent to the collection and reasonable use of Client’s personal data for purposes relevant to the Services.

2 Client’s personal data are intended for BV HK, its affiliated companies and, where applicable, subcontractors engaged in performing the Services. They will be retained for a period of time as required by the relevant local tax authorities where the Services are performed.

3 If Client’s personal data are collected in the European Union, they may be transferred outside the European Union, on the basis of standard contractual clauses established by the European Commission, and the standard contractual clauses are available on request, by clicking on this link: Contact Us .

4 In accordance with the French Data Protection Act of 6 January 1978 as amended and the General Data Protection Regulation of 27 April 2016, Client has the right to access, rectify and erase any personal data concerning Client, as well as the right to limit the processing, the right to oppose to the processing or the right to portability of your personal data. In addition, since Client has given consent to the collection and use of your personal data, Client has the right to withdraw its consent at any time. In that event, the performance of the Services may be suspended or terminated if the absence of consent renders the performance of the Services impossible or impracticable. Client also has the right to set out general and specific guidelines that define how it intends these rights to be exercised after death. Client can contact us to exercise its rights in this paragraph by clicking on this link: Contact Us Finally, Client has a right to lodge a complaint to the Commission Nationale Informatique et Liberts (CNIL).
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Product Categories

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Product Categories

  • Softlines

    Customers’ expectations are high in the softlines industry. Any quality issue, price discrepancy, or late delivery directly affects your business finances and reputation. Accelerated fashion seasons in the apparel and home textile industry create an urgency to quickly produce quality products that are compliant. With softlines, textile, footwear and accessories companies expanding into new global markets, they face an increasingly complex environment that challenges the turn-around of goods.

    We help you manage risk and achieve your goals of quality products being shipped in a timely manner. By combining quality assurance and quality control services at all stages of the product life cycle, Bureau Veritas can help protect your reputation and brand.

    Our inspectors and auditors have experience within the apparel, footwear and accessories marketplace allowing us to offer inspection and audit services worldwide for all kinds of softline products.

      • ACCESSORIES

      • From supplier qualification through to final shipment; our specialists help you avoid supply chain disruptions allowing you to ship quality products on time.

      • Belts
      • Handbags
      • Laptop bags
      • Purses
      • FABRIC & HOME FURNISHINGS

      • At every stage of your supply chain we verify your product meets time to market demands, and satisfies consumer expectations.

      • Curtains
      • Cushions
      • Fabric
      • Linen
      • FOOTWEAR

      • Our product specialists partner you to make the right supplier choice and verify the quality and safety of your footwear before shipment.

      • Leather Shoes
      • Men, Women, Children and babies shoes
      • Synthetic shoes
      • Textiles shoes
      • GARMENTS

      • At every stage of your supply chain we verify your electrical goods meet time to market demands, and satisfy consumer expectations.

      • Activewear
      • Fashion wear
      • Jeans
      • Linen
      • Shirts
      • Sleepwear
      • Soft furnishings(cushions, curtains, and etc.)
      • Underwear
      • Jackets
      • Power Tools
      • Small Domestic Appliances
      • SMART WEAR

      • In today’s connected world, more and more softline product are integrating technology. As a global leader in both softlines and wireless, our BV Best Practice...

      • Connected Footwear
      • Intelligent Textiles
  • HARDLINES

    Since hardlines encompasses an extensive array of products, ranging from furniture, jewelry, office and household goods, to candles and more - they often require a focused inspection and audit approach. Our BV Best Practice specifications have done the hard work for you. We have identified the necessary requirements for multiple global markets helping you with improved product quality, better branding and a reduction in customer complaints and returns due to poor quality.

      • INDOOR

      • At every stage of your supply chain we verify your product meets time to market demands, and satisfies consumer expectations.

      • Candles
      • Cookware
      • Craft & Decoration
      • Kitchenware
      • OFFICE

      • Our product specialists partner you to make the right supplier choice and verify the quality and safety of your furniture before shipment.

      • Cabinets
      • Chairs & Tables
      • Shelving
      • Stationery & Supplies
      • OUTDOOR

      • From supplier qualification through to final shipment; our specialists help you avoid supply chain disruptions allowing you to ship quality products on time.

      • Building Products
      • Camping Products
      • Patio Furniture
      • Tools
      • PERSONAL

      • Our quality management approach verifies that your personal goods meet best in class inspection requirements and satisfy the demands of your customers.

      • Luggage
      • Pet Care
      • Sporting Goods
      • Watches
  • TOYS

    Our quality assurance services for toy and juvenile products include both specialized services to meet specific needs and testing services to help assess if your product meets required governmental regulations and industry standards.

      • CLASSICAL

      • At every stage of your supply chain we verify your toys meet time to market demands, and satisfy consumer expectations.

      • Arts & Crafts
      • Balls
      • Construction Toys
      • Musical Toys
      • Fancy Dress
      • Kids Jewelry
      • Kids Kitchenware
      • Kids Make-up products
      • Metal Toys
      • Plastic Toys
      • Plush Toys
      • Science Sets
      • Seasonal Novelties
      • ELECTRICAL & ELECTRONICS

      • Our product specialists partner you to make the right supplier choice and verify the quality and safety of your electrical toy before shipment..

      • JUVENILE PRODUCTS

      • From supplier qualification through to final shipment; our specialists help you avoid supply chain disruptions allowing you to ship quality products on time.

      • Baby Furnishings
      • Bedding
      • Safety/Security
      • Transportation
      • WIRELESS CONNECTED

      • Our quality management approach verifies that your connected toys meet best in class inspection requirements and satisfy the demands of your customers.

      • Drones
      • Internet Connected
      • Quadcopters
      • Robots
  • ELECTRICAL & ELECTRONICS

    The electrical and electronics industries face a number of challenges preparing their products for the marketplace. Identifying and conforming to global requirements in a changing regulatory environment, optimizing product development, assessing suppliers and auditing their factories, and monitoring quality throughout the supply chain. Added to these are rising concerns that it is the producer’s responsibility to see a product through to the end of its useful life. Bureau Veritas has the comprehensive capabilities to partner with you in solving these issues.

      • CONSUMER ELECTRONICS

      • Our product specialists partner you to make the right supplier choice and verify the quality and safety of your consumer electronics shipment.

      • Audio/Video
      • IT Equipment
      • Telecommunications
      • Battery Operated Electronic Items
      • CONSUMER GOODS

      • At every stage of your supply chain we verify your electrical goods meet time to market demands, and satisfy consumer expectations.

      • Large Domestic Appliances
      • Lighting Chains
      • Power Tools
      • Small Domestic Appliances
      • Generator Driven Appliances
      • SMART HOME

      • Our quality management approach verifies that your personal goods meet best in class inspection requirements and satisfy the demands of your customers.

      • Entertainment
      • Heating
      • Lighting
      • Security
      • Video Consoles
      • TELECOMMUNICATIONS

      • Our product specialists partner you to make the right supplier choice and verify the quality and safety of your telecommunications products before shipment.

      • Feature Phones
      • Routers
      • Smart Phones
      • Tablets
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What are the key benefits of Factory Audits? 

Bureau Veritas’ factory audit services can help:

  1. Evaluate the capabilities of potential new vendors as part of the selection process.
  2. Identify key strengths and weaknesses of your existing vendor base to allow you to optimize your quality assurance spending.
  3. Monitor and track progress over time to drive quality throughout the manufacturing process.
  4. Provide data that may be used to determine the nature, extent, and timing of your other quality interactions.

Can the factory assessment be customized to my industry? 

Factory Audits can be customized to different industries according to your needs. You can select from several industry-specific tools that we have developed to provide a more valuable and relevant assessment. We have Capacity and Capability Modules available for: 

  • General hardline products
  • Apparel
  • Footwear
  • Furniture
  • Toys
  • Home textiles
  • Electrical and electronic products
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Our most-used audit services

Factory audit standard Description Perfect for
BV
Standard MD 1FA
 Our standard one-work-day factory audit service is based on Bureau Veritas’ core standard protocols to help companies to audit the production capability and performance of a potential new vendor.
  • Perfect when you want to verify the existence of factories prior to sourcing.
  • New sourcing screening for low or middle-end products.
Quality Management
System FA
 Assessment of a factory's effective usage of quality management systems helps buys confirm they can meet production requirements whilst identifying potential risks.
  • Factories with high inspection failure rates and need to improve.
  • New sourcing screening for high-end products.
Capability &
Capacity
Assessment
 Validate that your suppliers can meet your quality requirements by having the right level of controls; but also has the capacities to meet your order needs.
  • New sourcing development for specific products.
  • Verify capacity of production for new product lines.
  • Factories with repeated delays and poor delivery performance. 

Other factory audit standards:

  • Sharp tools, needles, and metal detection
  • Modular technical factory assessment (QMS + C&C)
  • BV standard product specific factory assessment
  • Mill improvement program
  • Chemical Management system factory assessment
  • Pre-gap BRC assessment
  • Mold prevention

Which type of factory audit is best for me?
 

factory audit

 

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InSpec By Bureau Veritas

Our Approach & Expertise

As a world leader in third-party inspection service, our inspection team all undergo rigorous technical qualification and integrity training before performing any type of inspection

INSPEC BY BV is an online booking platform to improve your product quality and reduce returns with systematic inspection and audits. You will experience a fast, easy-to-use booking flow for your product inspection services, and you can book one of our next available product specialists to be at your factory for service as quickly as the next day.

  • Quality Inspection and Audit Services with Fast & Easy Online Booking
  • Online Dashboard to Monitor Your Draft Bookings & Reports
  • Performed by Bureau Veritas Team & Available Globally

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Our approach and security audit expertise

Our factory assessments are designed to help retailers and vendors work together and improve performance by providing detailed results that clearly indicate areas of strengths and opportunities. In today’s market, as retailers and buyers are looking to select successful new vendors, reduce the number of vendors to more manageable levels, and promote relationships that improve overall performance, our assessment services provide an effective and unique method to help select and enhance relationships. We offer:

A Standard Practices Approach

Based on our experience in providing factory assessments for multiple US-based and global retailers, we have developed a 'standard practices approach' that can save you time and costs in creating and maintaining an effective factory assessment program.

A Modular Approach

Our suite of modules allows Bureau Veritas to customize the factory assessment to your specific needs while maintaining the consistency that comes from detailed audit protocols.

Experienced Auditors

Our auditors receive comprehensive training including interpretation, auditing techniques, report writing, audit planning, integrity and consistency.

A Strong Integrity & Ethics Program

With a reputation for strict ethical guidelines and well-trained auditors, we maintain an active and dynamic training and integrity program that is managed by a dedicated integrity team, in order to minimize the risks of corruption and to educate auditors, factories and clients regarding our integrity policies and expectations.

Why Bureau Veritas?

Bureau Veritas is a world leader in laboratory testing, inspection and certification services. Created in 1828, the Group has more than 80,000 employees located in more than 1,600 offices and laboratories around the globe. Bureau Veritas helps its clients improve their performance by offering services and innovative solutions in order to ensure that their assets, products, infrastructure and processes meet standards and regulations in terms of quality, health and safety, environmental protection and social responsibility.

The benefits of working with Bureau Veritas:

Experience & Efficiency

We actively provide factory assessments to major US-based and global retailers. Based on our experience, we offer you a "standard practice" approach that leverages the knowledge of our team of experts.

Global Resources

With locations around the world, we can assess the factories of your vendors where needed.

Technical Knowledge & Leadership

Our auditors receive specialized training and use detailed protocols and operations to deliver a first-rate service. All findings positive and negative are supported by documented objective evidence.

Personalized Service

We provide an electronic checklist that can be customized to your requirements.